TMS Event App Success Story

The Minerals, Metals & Materials Society (TMS) is a global professional society that connects minerals, metals, and materials scientists and engineers who work in industry, academia, and government positions around the world.

TMS hosts events that bring together leading researchers, practitioners, and innovators to share knowledge and shape the future of the field. To continue advancing its mission and modernize event experiences, TMS launched the TMS Events app, powered by RD Mobile’s Engagefully EVENTS. The app quickly became a core element of TMS’s event strategy, delivering flexibility and efficiency for attendees, exhibitors, sponsors, and staff.

The TMS Events app was built to deliver value to every participant, with features including:

• Real-Time Updates & Alerts
• Personalized Schedules with Filters & Search
• Nested Sessions & Symposiums
• Speaker & Chair Profiles
• Abstract & Poster Libraries 
  
• Interactive Attendee Directory 
• In-App Networking & Direct Messaging
• Dashboard Promoted Posts
• Custom Menu Items for Specialized Content
• Integration with Event Registration & Program Systems
• Sponsored Banner Ads
• Desktop & Mobile Access
  

Impact & Results

The TMS Events app achieved strong adoption across multiple events, with an average of 71% of attendees downloading and logging in. Attendee satisfaction has steadily increased year over year, with a growing percentage rating the app ‘very useful’ and overall satisfaction levels continuing to rise.

With up to 27 simultaneous sessions per timeslot, the TMS Events app uses search, filters, and personalized schedules to help attendees quickly find and attend the most relevant sessions, simplifying navigation of a busy event.

Exhibitors and sponsors also benefit from enhanced visibility through interactive profiles, targeted banner ads and other in-app recognition (sponsored app notifications coming soon), creating valuable new engagement opportunities.

For staff, the TMS Events app has been equally impactful. By enabling real-time editing and eliminating manual file uploads, TMS saves an average of 25 staff hours per event. Seamless integration with event registration and program systems ensures real-time updates, significantly reducing manual data entry and operational workload across multiple platforms.

TMS credits the app’s success to several key factors:

• Time Savings & Efficiency: Real-time editing and automated event system integrations streamline operations.
• Improved Attendee Experience: Easier navigation of complex schedules and personalized tools enhance the participant journey.
• Flexible Customization: Easy-to-use tools empower staff to create and deliver content in formats attendees find the most useful. 
• Responsive Support: RD Mobile’s Support Team, along with client webinars and Knowledge Center articles, makes troubleshooting and on-boarding new staff users simple.
  

The TMS Events app is a flexible platform that transforms event delivery saving staff time, streamlining updates, and giving attendees instant access to accurate, up-to-date information. Today, it's the cornerstone of the Society’s ability to deliver efficient, modern, and engaging event experiences.